All dogs must be fully vaccinated for rabies, bordetella and DHLPP to use day camp, hotel and swimming services. Rabies vaccine is the only requirement for dogs using the grooming salon only.
As we continue to set the leading standards in the pet care industry, we will be requiring the canine influenza vaccine for all dogs using day camp and hotel effective January 1st 2014. The vaccine not only protects your dog while staying with us, but everywhere else they go in this densely dog populated area. If you are a new customer and cannot get the vaccine in time for your first visit, you have a 60 day grace period to get it. As a courtesy we can also take your dog to a local veterinarian for the vaccine while they are staying with us. If your dog is exempt from the vaccine, we just need your vet to write that on their shot certificate. If you have any questions regarding this please let us know!
All first time dogs must go through a temperament test/orientation day with us to participate in the general day camp play sessions. They must demonstrate submissiveness and calm, balanced energy. The temperament test/orientation is included in a half price day of day camp. The test is important to ensure your dog gets along with other campers and our staff. If it’s determined your dog cannot go in the play groups, your dog will still have a blast by adding on 1 on 1 playtime or a swim session with a staff member! This would be $10 additional if here for day camp, and $20 additional per day if staying at the hotel.
We have limited space available for dogs over 100 lbs. Please call us to discuss availability dates! For dog and staff safety, dogs over 100 lbs. cannot participate in the general day camp play sessions, but are more than welcome to 1 on 1 playtime and swim sessions.
Dogs who are unneutered/unspayed over the age of 6 months cannot participate in the general day camp play sessions due to them approaching the age of reproduction. This is a standard policy in the pet care industry and we apologize for any inconvenience. They are more than welcome to come to the resort, but you must add on at least 1 private play or swim session if coming for day camp and at least 2 private sessions if staying overnight in the hotel. This is an additional $10 added to the day camp, and $20 added per day to the hotel stay. Your dog will have private use of the indoor or outdoor play area during these private sessions and will ensure your dog gets the proper amount of fresh air and exercise to give them a comfortable, fun stay!
All dogs must have an ID tag with their name on it at the resort as well as a quick release collar. If you do not have these items we sell them in our lobby at low cost. Every dog should have an ID tag in general, and the quick release collar is important for safety whether here, or any other outdoor park. Our personalized ID tags are $9.99 and collars are $4.99